1. SHIPPING & DELIVERY POLICY
At Look, we provide Chargeable Standard Delivery with the help of Shipping Partner. Our shipping partner provides 16000+ Pin Codes Delivery. Though, we provides Free Delivery also but if the Cart goes to some of the total amount as per the company policy mentioning on the Cart. This Total Amount will be change time to time as per the policy.
On the front, we deliver to most cities that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of cities that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Saturday (excluding public holidays) will be processed and shipped within 2 working days upon the confirmation of the payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Currently, there are 1 delivery options available for customer, i.e Standard Courier and the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way. Still we take 3-15 Working days to deliver.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
3. TAXES, DUTIES & TARIFFS
For all the orders, you will need to pay the GST as per our country’s governing laws in order to clear the delivery.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, net banking, wallets, UPI American Express. We do not accept payments via ATM or inter-bank transfers. We are not providing the CODs now though we are working on it and when we will start accepting the CODs, then we will intimate you for the same.